Empyrean

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Founded 2006
Houston, Texas

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Empyrean

Empyrean Benefit Solutions provides technology and services for managing employee health and welfare benefits programs. Empyrean delivers market-leading enrollment services, eligibility management, compliance and Affordable Care Act reporting solutions, and other plan administration services that enable employers, employee groups, healthcare marketplaces and exchanges, advisors, and insurance brokers to stay on top of ever-evolving benefit challenges.

With Empyrean, you and your employees receive a Hi-Touch benefits administration experience, managing and engaging with your benefits offering on the industry’s most modern and adaptive platform. This technology is paired with knowledgeable and responsive service from a dedicated team of experts that serves as an extension of your own HR team.

Since 2007, Empyrean has empowered clients across a wide spectrum of sizes, industries, and complexities. Empyrean’s proprietary technology is specifically designed to remain scalable, adaptable, and rapidly configurable to integrate with any carrier, plan, or HRIS system – so you can confidently execute your strategy and meet your benefit goals without compromising your technology or service.

Value Proposition

Empyrean’s focus is to provide outstanding service to clients and plan participants through a client focused delivery model that supports the unique requirements of each client. We believe our technology sets Empyrean apart from the rest of the industry. Our proprietary administration platform leverages a single database per client across all benefit plans and processes. The result is a highly customized platform that supports all Health and Welfare transactions and services in the most efficient manner. Combining Empyrean’s experience, domain expertise and superior technology has provided our clients with the most flexible service model and highest service quality in the outsourcing industry. Empyrean has grown to serve more than 300 clients and has made investments not just in the technologies, but also our human capital and our mature and proven service operations. These clients have chosen Empyrean for the same reasons we believe this client should; we deliver higher levels of service quality. We do so with a significantly greater degree of flexibility in the configuration and maintenance of each client’s delivery model from our peers; extending a compelling value proposition as health and welfare administrative specialists that provide one to one, client-adaptive solutions at a competitive cost point.

Programs Offered

  • ACA Reporting and Analytics
  • Automated Notifications/Fulfillment
  • Carrier Billing
  • Carrier Reconciliation
  • Case Management Tools
  • COBRA Administration
  • Data Integration
  • Decision Support
  • Dependents and Beneficiaries
  • Direct Billing
  • Eligibility Tracking
  • Enrollment Reporting and Analytics
  • Form Preparation/Distribution
  • FSA Administration
  • Hard-Copy Notifications/Fulfillment
  • HRA Administration
  • HSA Administration
  • Imputed Income Calculations
  • Incentive/Surcharge Administration
  • Integrated EOI
  • Integrated Video
  • Knowledge Management Tools
  • Mobile/Tablet Support
  • Outsourced Service Center
  • QMCSO Qualification/Administration
  • Retroactive/Arrears Processing
  • Voluntary Benefits Enrollment

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