Everside Health

Everside Health Info & Features

With 300+ clients and 340+ health centers in 140+ markets across 34 states, Everside Health serves over 516,000 members. Through strategic alignment with our clients, we delivered an average of 65% engagement of our adult patients across our top clients. In 2020, despite COVID’s impact on engagement, our three-year weighted average of engagement of our adult patients for all clients was 62.2%. With 42% of our health centers near-site and 58% onsite, we average between 3 to 4 encounters per patient each year, which included in-person appointments and virtual appointments via video or phone at both onsite and near-site centers and virtually. ... Patient Satisfaction Inspired by our mission, we have reinvented the patient experience, including 24/7 patient access to their primary care team, frictionless scheduling, almost no wait times and longer patient visits in a convenient care setting, both in-person and virtually, at onsite or near-site health center locations. This has resulted in an average Net Promoter Score (NPS) of 84 over the past 12 months.