ONDUO - Meet A Vendor
Shortlister hosted Monti Urnek, Senior Account Manager, and Rachel Dziedzic, Clinical Care Specialist at Onduo by Verily, to share how Onduo delivers a personalized virtual chronic care solution that makes it easy for employees to develop healthy habits.
A NEW MODEL OF DIGITAL AND VIRTUAL CARE FOR 365 DAYS AT HOME AND ON-THE-GO
Employers today are looking to deliver benefits solutions that help retain and attract new talent while driving toward lower healthcare costs and improved employee health. When looking at the virtual care solutions available, it’s essential to offer your employees a solution that delivers high satisfaction and a user experience that meets them where they are.
Onduo by Verily leans on its Alphabet heritage and pairs the best in technology and analytics with its empathy-based care model, providing access to virtual human clinical staff, including physicians and specialists, when needed. Onduo’s mission is to reduce the burden on people living with chronic diseases and improve the quality of their lives through a new digital and virtual care model.
Today, Onduo has expanded to offer members a whole-person health solution to address a variety of needs across every condition – from diabetes prevention, type 1 and 2, hypertension, healthy weight and mental and behavioral health with more to come in the future.
ADDRESSING MEMBER’S NEEDS
Every employee has their unique needs, and adding multiple, complex health conditions to the mix makes things even more complicated.
By leveraging health data and through clinician-guided touchpoints, Onduo can address the unique needs of its members, learn what motivates them, understand the challenges they face, and communicate with them in a way that engages them to change their behavior.
PROVEN BEHAVIORAL HEALTH STRATEGIES TO INFLUENCE EMPLOYEE CHANGE
Onduo’s care teams focus on helping support their members in making sustainable changes.
Their Care Leads focus on behavioral support and guidance, applying practices from Social Cognitive Theory to build trust and understand personal preferences, behaviors, barriers, and motivators.
They manage to do this by using motivational interviewing techniques to co-create action plans with members. By building this foundational relationship, they can easily understand how to set the stage for behavior change to happen.
EMPATHY + PERSONALIZATION = ACHIEVED GOALS
Through empathy and a personalized care experience, Onduo can help inspire members to prioritize the changes that will significantly impact their health, track progress, and achieve improved health outcomes.