Employee health and wellness vendor Interactive Health has filed for Chapter 7 bankruptcy, according to reports. A Chapter 7 bankruptcy seeks to dissolve the company to pay creditors. According to The Daily Herald, the company has been marked permanently closed online, and phone calls and emails to the company have gone unanswered. This reflects what Shortlister has heard from Interactive Health clients and others in the industry: Interactive Health has immediately ceased its wellness services to clients.
Shortlister automates the RFP process for employers and consultants looking for HR services and technology providers. This gives us unique data to understand the services that Interactive Health was considered for, what companies it most often competed against for those services, and which competitors it most often lost business to. Overall, since May 2019, Interactive Health was considered in 44 bids RFPs via the Shortlister platform.
For a company now in immediate need of a health and wellness provider, access to this data can help inform your research for a new provider.
A few of Interactive Health’s competitors have included:
More exhaustive lists of vendors offering Interactive Health’s primary services can be found below:
Thoughtfully selecting a new health and wellness provider requires more than just considering a few of your former provider’s competitors. Shortlister’s technology provides a wealth of data for selecting your next provider, including: reviews, pricing information, and company demographics, in addition to integrated RFP functionality.
A majority of the largest benefit consultants in the US use Shortlister, so ask your consultant if they have access to Shortlister and can help you conduct research and a RFP for a new provider.
If you’re a large employer that doesn’t use your consultant to research the market and conduct RFPs, you may be a candidate for Shortlister’s Connect product, which is for HR professionals specifically. In an effort to help employers that have been left without a provider after Interactive Health’s abrupt exit from the market, Shortlister is providing free access to Shortlister Connect. A few samples of the vendor data & comparison functionality the Connect platform supports is displayed below. If you have an interest in access to Shortlister Connect, click the Request Access button below:
Register to Shortlister Connect for free access.
|Shortlister Public Site
|Who can Access Shortlister?||Versions of the Shortlister app are available for employers and benefits consultants to access detailed information on service providers and issue RFPs.||Anyone can access the basic vendor data listed on the Shortlister public site, free of charge.|
|Do employer & consultant users pay to access Shortlister?||Yes – There is a monthly subscription fee||No – Shortlister's public site has tens of thousands of visitors per month that are researching vendors. They do not pay to access this basic vendor data.|
|Do service providers pay to be listed?||No – Service providers can enroll on the Shortlister app for free.||No – Service Providers do not pay to be listed on the Shortlister public site.|
|Can service providers pay to improve their position?||No – The Shortlister app's matching algorithm is completely neutral & unbiased. It matches employer & consultant users with service providers based on how closely the buyers requirements match the service provider's capabilities.||Yes – ONLY on Shortlister's public site. Service providers can bid to show up higher on listing pages. This is how Shortlister is compensated for the substantial effort it takes to curate this pages and vet vendor data.|
|What if a service provider doesn't pay Shortlister?||Nothing – Service providers don't pay a fee to participate on the Shortlister app and are matched based on how well their capabilities align with a buyer's demographics and needs.||Service providers will still be listed on the pages for the services they provide, they will just be listed below those that have bid to list higher on that particular product page.|
|What about the Top Vendor lists at the top of the product listing pages? Is there a fee to be listed?||Not Applicable – The Shortlister app doesn't display Top Vendor lists because the algorithm generates a custom list based on the customer's needs.||Yes - There is a nominal fee of $50 per quarter that's charged if a service provider is approved for a Top Vendor list. Shortlister evaluates vendor capabilities & market performance data to determine who should be listed. Evaluating this data takes considerable time and effort, so the nominal $50 fee covers the cost of the work it takes to curate these lists. If a vendor applies for a Top Vendor list but doesn’t meet the criteria, they are not charged a fee.|
|Who provides reviews of service providers?||Reviews on Shortlister's app are collected from employers and consultants. Service providers are also able to collect reviews from their customers, once they are validated by Shortlister. When a user is logged into the Shortlister app, they can clearly see the source of the review.||Public site reviews are an aggregation of employer, consultant and provider-collected reviews. There is no way for public site visitors to differentiate the source of the review.|
|Do service providers see information and reviews put in the site by your users?||Service providers cannot see the information put in by Shortlister's consultant and employer users.||Service providers can see information that was collected from their own clients.|