Using AI to measure and improve organizational cultures is significantly more effective than the industry standard, which is nearly a century old yet still used by most. What industry standard? Long, clunky, 1-to-5-point scale employee surveys.
The biggest barrier to strong culture, besides leadership buy-in, is a lack of understanding about what a company’s culture actually is and the best ways to improve it. As AI replaces the old employee listening methodology—providing step-change better answers to these questions-- we can expect to see much stronger cultures that create more value for everyone.
Most organizations use long, close-ended surveys to manage their culture and most cultures are not very strong. That is not a coincidence. The average culture rating on Glassdoor is 3.5 stars. (Would you ever get in an Uber rated 3.5 stars?) With AI management, we can significantly improve that score.
CultureX’s first SaaS product, Voice, immediately won the HR Executive Top HR Product award. Our research series, Measuring Culture, is the most-read series in MIT Sloan Management Review history, read by millions of professionals. Our research is regularly featured by leading media, like TIME and The Economist. We serve many leading clients, such as Amazon and HSBC.