Retain connects to existing HR systems (Teams, ServiceNow, Workday, intranets) and uses AI to interpret employee queries as underlying needs. Each need is mapped to a unified success-enabler framework, covering benefits, policies, and external vendor programs.
Employees receive:
Contextual matches across all entitlements,
Prioritized recommendations,
Accessible explanations in everyday language,
Conversion-focused next actions (click-to-call, direct links, scheduling, forms).
Employers receive:
Real-time demand analytics,
Engagement benchmarks,
Underutilization and duplication insights,
Evidence to optimize spend and vendor mix.
Search becomes strategy: every employee click informs the benefits roadmap.