ACI Specialty Benefits is your partner for the new workforce, and offers best-in-class Employee Assistance Program (EAP) solutions designed to improve employee engagement, retention and performance. ACI's EAP is known for its 24/7/365 access, HIPAA-compliant video chat and text therapy, myACI Benefits mobile app, modern marketing and high utilization rates. With nearly 40 years of experience as a Top Ten EAP, ACI goes above and beyond standard benefit offerings and proactively partners with each client to ensure the EAP aligns with internal goals and can seamlessly integrate with existing benefit programs. ACI Specialty Benefits supports more than 11,000 customers and over 12 million lives worldwide through its comprehensive Employee Assistance Program. Dr. Ann Clark founded ACI Specialty Benefits in 1983 with a passion for helping people and businesses thrive—a win-win solution. ACI has since evolved and expanded benefit programs to include Corporate Concierge, Integrated Errand Running, Student Assistance Programs, and Veteran and Military Family Support. With an average 95% customer service rating and 98% client retention rate, ACI’s benefit programs are built for the new workforce, and consistently help customers achieve Healthiest Workplace awards, Best Place to Work rankings, and improve engagement, retention, productivity and performance.
ACI Specialty Benefits delivers an award-winning EAP known for the following innovative services: Industry-Leading Technology with 24/7 Program Access includes online, mobile app, phone, email, 24/7 text requests, HIPAA-compliant video chat sessions and text therapy Total Emotional Wellness Coverage is included in ACI's EAP covering all areas of mental health, behavioral health, whole person care, financial wellness, caregiving and family support ACI’s Disaster Preparedness and Crisis Resource Center features information, videos and emergency resources to help individuals and organizations prepare for crisis ACI’s Veteran Connection is a dedicated module and website to assist veterans, service members and their families with a full spectrum of military-specific resources. ACI Specialty Benefits is the only EAP with a full-service premier corporate concierge and errand running program, Leverage Concierge. Creative EAP promotion with social media marketing, video marketing and year-round mental health awareness campaigns drive high engagement ACI's workforce support includes unlimited management consultation, critical incident response and management referrals. ACI’s dedication to hands-on customer service challenges any competitor. ACI’s passionate and tenacious staff will do absolutely everything in their power to provide an exceptional customer experience. ACI delivers 100% follow-up and the highest standards of quality assurance. That is the ACI difference.Get More Info
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