We offer a full benefits administration service including:
* Supporting multiple technology platforms (ADP Workforce Now, Businessolver, B-Swift, Paylocity)
* All U.S. based Bi-lingual Employee Support Center (Benefits Specialists / non-licensed).
* Dedicated Benefits Administrator with Backup
* Benefits Manager and escalation points for urgent items
* Proprietary software that gives us a Customer Service "Report Card" every Friday at 12:00pm EST
* Proprietary software that tracks all employee requests and the client can see how well we take care of their
employees by logging in 24x7 and seeing a dashboard. Full Transparency
* We handle all Qualified Life Events including marriage, divorce, child birth, adoption, etc.
Being one of the oldest Benefits Administration providers in the country has led us to create best practices over the last 28+ years along with proprietary software that has all contributed to our 98% client retention. We offer true white glove customer service with a customized solution for each client. Call us to learn more why Michelin Tires has been a client since 2008, Starkist Tuna since 2010 and many others that call us true strategic partners.