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Family First, Inc.

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Family First, Inc. Products (6)

   
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Concierge Service

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Family Planning & Parenting Resource Programs

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Parenting Resources

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Senior Care & Caregiver Support

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Senior Support

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End of Life Resources

Product Description

Family First uncovers and solves all aspects of caregiving by delivering expert-led, technology-driven care plans customized for each member. By addressing caregiving challenges comprehensively, we improve employee well-being and reduce costs for employers.

With over 75% of employees managing caregiving responsibilities, unmanaged caregiving contributes to avoidable costs...
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About this product

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Family First uncovers and solves all aspects of caregiving by delivering expert-led, technology-driven care plans customized for each member. By addressing caregiving challenges comprehensively, we improve employee well-being and reduce costs for employers.

With over 75% of employees managing caregiving responsibilities, unmanaged caregiving contributes to avoidable costs like absenteeism, lost productivity, disability claims, and rising medical expenses. Our solution delivers measurable impact: engaged members reduce their health risks by 34% and deflect up to $3,300 in annual healthcare costs. Factoring in reduced absenteeism, disability, and turnover, Family First yields a 2.8:1 return on investment.

Unlike point solutions that offer resource lists or untrained support staff, our accredited professionals build trusted relationships with members. They guide employees to both employer-sponsored benefits and community resources, ensuring holistic, personalized support.

Family First is on a mission to be an unstoppable force for families—and a powerful partner for organizations. The caregiving crisis is real and growing. Let us help you support the caregiver heroes in your workforce.

Min. Group Size

1,000 eligible

Lives Serviced

2,000,000

Average Cost

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Family First, Inc. Official Resources

Family First, Inc. Info

Founded:

2016

Funding Summary:

16M Series A

Location:

Boston MA

Links:

Employees:

300
Family First partners with over 400 organizations across diverse industries, including healthcare, finance, retail, technology, foodservice, telecommunications, legal, and government. Our clients range from large global corporations to mission-driven nonprofits and specialized firms, supporting workforce sizes of all scales. Organizations... Show More

About this vendor

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Family First partners with over 400 organizations across diverse industries, including healthcare, finance, retail, technology, foodservice, telecommunications, legal, and government. Our clients range from large global corporations to mission-driven nonprofits and specialized firms, supporting workforce sizes of all scales.

Organizations choose Family First for our seamless integration with existing benefits ecosystems and our proven ability to deliver measurable outcomes. Whether serving Fortune 100 retailers, national health systems, major insurers, or federal agencies, our solution scales to meet complex caregiving needs, improving employee well-being and reducing total cost of care. Across all sectors, we provide a consistent experience that enhances workforce health, boosts retention, and drives cost savings.

With over 30 years of caregiving experience—including direct-to-consumer, in-home care, elder care, and child care—we have evolved in the last six years to build a comprehensive, expert-led caregiving solution for enterprise and health plan markets. Today, we support employers, hospital systems, the VA, insurance carriers, and other partners, providing access to Family First for over 1 million members and their families.

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