In This Post:
Presenters:
Hannah Kloeckner
Consultant Relations & Strategic Alliances Lead
In a world where the lines between work and life are increasingly blurred, mental health support at work is becoming a necessity. At an April 9, 2025 Webinar, Hannah Kloeckner, Consultant Relations & Strategic Alliances Lead at Unmind, shared how their platform is transforming mental health at work through a comprehensive suite of services, ranging from proactive well-being programs to a full-service EAP, combining clinical science, modern technology, and personalized support.
About Unmind
Unmind aims to shed a guiding light in a world that is becoming more complex and confusing. Led by science, data, and evidence, Unmind is challenging convention, smashing stigma, and uniting behind hope. It is a global mental health platform that takes a whole-organization approach, giving people at all levels the tools they need to thrive.
Founded in 2016, Unmind has grown into a global mental health partner. With coverage in over 200 countries, 60 languages, and more than 1,000 practitioners across 50 specialties, it delivers 24/7 support no matter where employees are.
From therapy and coaching to crisis and critical incident support, Unmind meets employees where they are—whether they’re flourishing, languishing, or in crisis. This level of care, paired with tailored onboarding support and campaign resources, results in a 44% higher activation rate among companies that opt into Unmind’s engagement programs.
Embracing the human experience, Unmind brings people together to create a better world of work. To investigate the progression of workplace mental health support and the significance of the Employee Assistance Program (EAP) model for contemporary employees, Unmind proudly conducted a comprehensive survey of 5,000 HR leaders, C-suite executives, and employees from esteemed organizations.
Rethinking Employee Assistance
The traditional Employee Assistance Program (EAP) model was designed in an analog era. Outdated technology makes it difficult to find and navigate easily, and services feel impersonal for employees. In fact, 45% of employees are unaware of their company’s EAP, and 38% of professionals feel that their current EAP services aren’t relevant to them.
Unmind’s 2025 Workplace Mental Health Trends report reveals the crux of the issue that EAPs are often impersonal, difficult to navigate, and limited in scope. Organizations are left compromising between quality, cost, and scalability—with none being fully achieved.
Blueprint for Organizational Change
Mental health solutions are only as good as their impact on people and the company. By getting data-driven strategic insights, every company will invest wisely and act proactively to tackle the drivers of lost productivity, absenteeism, and attrition. Combining clinical science, Unmind developed a blueprint to create a whole organization approach. A radical alternative: a full-spectrum mental health platform backed by science and enabled by technology addressing three layers of workplace mental health:
- For Individuals. Deliver impactful, easy-to-access solutions that effortlessly fit into the flow of work, reducing burnout and unlocking greater productivity.
- For Leaders. Empower managers to become better people leaders who create a supportive and engaging work environment. Fostering psychological safety increases productivity and performance in the organization and creates productive team cultures.
- For Organizations. Gets strategic insights and reporting to guide systemic changes and investment in employee wellbeing. Deliver data-driven, strategic insights that help organizations invest wisely and act proactively, improving employee wellbeing and organizational performance.
This integrated approach is shaped by the Unmind Blueprint, developed by clinical and organizational psychologists and informed by frameworks like the U.S. Surgeon General’s guidance, ISO 45003, and WHO recommendations.
The Power of AI
At the heart of Unmind’s modern platform is Nova, an AI-powered wellbeing coach that delivers expert-designed, evidence-based care 24/7. Nova is always on, always responsive, and deeply personalized. Employees can start a conversation with Nova anytime to receive practical advice, emotional support, or coping strategies—instantly and confidentially.
What sets Nova apart is its adherence to the highest standards of safety and ethics. It’s fully compliant with GDPR, HIPAA, ISO 27001, and aligns with the EU AI Act and WHO’s ethical AI guidelines. In a crowded health tech market, Unmind leads with integrity.
Real Impact, Measurable Results
Unmind isn’t just a feel-good solution—it delivers real, measurable results. After just seven therapy sessions using Unmind Talk, users reported:
- An 84% reduction in anxiety symptoms (with 57% showing meaningful change)
- A 78% improvement in depression symptoms (with 61% showing meaningful change)
- A one-day-per-month reduction in absenteeism
- A 15% increase in productivity, translating to approximately $6,565 in optimized annual wage spend per participating employee
These figures improve individual lives and create a compelling business case. In fact, organizations using Unmind see an average ROI of over 5x.
A standout example of Unmind’s success is Entain, a global leader in betting and gaming. With a goal of creating a culture of mental wellness, Entain implemented the full Unmind platform across its 29,000-strong workforce. The results were impressive:
- 531% increase in signups
- 376% increase in active users
- ROI jumped from 2.8x to over 5x
As Stella Gavinho, Entain’s Group Head of Wellbeing, put it: “Unmind has gone from being part of our wellbeing strategy to becoming our whole wellbeing strategy.”
Why It Matters More Than Ever
The mental health landscape is evolving fast. With 75% of employees needing general mental wellbeing support, and 26% requiring moderate to intense care, companies can no longer afford one-size-fits-all EAPs.
Unmind bridges the gap between reactive support and proactive care, helping organizations not only respond to mental health issues but also prevent them. By integrating AI coaching, therapy, leadership support, and organizational strategy into one seamless platform, Unmind is making it easier than ever to care for the whole person—and the whole organization.
Get in touch with Unmind today!
The future of workplace mental health is here, and it’s smarter, more scalable, and more human than ever. With tools like Unmind, employers can support their teams with empathy, intelligence, and evidence-based strategies that actually make a difference.
If you’re ready to move beyond the limitations of traditional EAPs and create a culture where your people can thrive, Unmind is the strategic partner you’ve been looking for.
For more information, contact:
Hannah Kloeckner – hannah.kloeckner@unmind.com
In case you missed it: Log in to access the full Meet A Vendor Presentation!
Not a subscriber? Request access.
Did you find this article interesting?
Don’t keep this knowledge to yourself – share it on your social media channels and spark engaging conversations!