About Empyrean Benefit Solutions, Inc.
Empyrean is dedicated to enriching employees’ lives by making benefits matter every day. Our team provides employee benefit solutions without compromise through the development and delivery of software and services for employees, employers, brokers, and carriers. Empyrean was established in 2006 and began providing benefits administration services in 2007. Leveraging decades of experience in the health and welfare outsourcing industry, our founders and leaders set out to create a new kind of flexible technology solution supported by a client-dedicated service model – one that is uniquely capable of meeting the complex needs of both employers and their employees.
Our integrated platform serves participants across a wide spectrum of employer sizes, industries, and population and plan complexities. We partner with clients to support their benefits strategy and manage their biggest benefit challenges, including unions, retirees (both standard and grandfathered), variable hour employees, multiple eligibility groups, FEINs, and scattered locations in the most streamlined, efficient, and cost-effective manner. Our client-adaptive technology and dedicated services scale to keep pace with your company’s evolving strategic needs, size, and complexity while driving cost transparency and predictability throughout our partnership.
Empyrean provides employee benefit solutions without compromise through the development and delivery of world-class software and services. We have built – and continues to reinvent – benefits-centric technology and services that individually and securely serve over 3.6 million plan participants across more than 400 companies with a vast range of plan offerings and complexities. Our team is focused on driving a greater return on investment (ROI) for one of your businesses’ largest expenses – a significant differentiator over competitors that are solely geared towards either technology or service. Instead, Empyrean offers a market-leading combination of solutions that enhance the employee experience and increase the value and impact of your benefits far beyond just the enrollment period.
With Empyrean, you also gain access to Pilot+: A comprehensive and fully-integrated data analytics and decision-support tool that helps your employees better select, utilize, and appreciate their benefits. Pilot+ leverages claims data and purchasing patterns to provide personalized and prescriptive recommendations regarding plans, provider and pharmacy selection, voluntary benefits and savings account utilization – ensuring employees receive the right coverage and care at the right cost. In addition, you gain a valuable single solution to gather and analyze claims data to optimize your strategy.
Empyrean Benefit Solutions, Inc. Offerings
- HR TECH
- ACA Reporting Software
- ACA Tracking
- ACA Reporting Services
- Benefits Administration Solution Companies
- Benefits Decision Support
Empyrean Benefit Solutions, Inc. Reviews
Empyrean Benefit Solutions, Inc. Materials
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Empyrean Benefit Solutions, Inc. Clients
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Public vs. Private: How Shortlister Gets Paid
|Shortlister Public Site
|Who can Access Shortlister?||Versions of the Shortlister app are available for employers and benefits consultants to access detailed information on service providers and issue RFPs.||Anyone can access the basic vendor data listed on the Shortlister public site, free of charge.|
|Do employer & consultant users pay to access Shortlister?||Yes – There is a monthly subscription fee||No – Shortlister's public site has tens of thousands of visitors per month that are researching vendors. They do not pay to access this basic vendor data.|
|Do service providers pay to be listed?||No – Service providers can enroll on the Shortlister app for free.||No – Service Providers do not pay to be listed on the Shortlister public site.|
|Can service providers pay to improve their position?||No – The Shortlister app's matching algorithm is completely neutral & unbiased. It matches employer & consultant users with service providers based on how closely the buyers requirements match the service provider's capabilities.||Yes – ONLY on Shortlister's public site. Service providers can bid to show up higher on listing pages. This is how Shortlister is compensated for the substantial effort it takes to curate this pages and vet vendor data.|
|What if a service provider doesn't pay Shortlister?||Nothing – Service providers don't pay a fee to participate on the Shortlister app and are matched based on how well their capabilities align with a buyer's demographics and needs.||Service providers will still be listed on the pages for the services they provide, they will just be listed below those that have bid to list higher on that particular product page.|
|What about the Top Vendor lists at the top of the product listing pages? Is there a fee to be listed?||Not Applicable – The Shortlister app doesn't display Top Vendor lists because the algorithm generates a custom list based on the customer's needs.||Yes - There is a nominal fee of $50 per quarter that's charged if a service provider is approved for a Top Vendor list. Shortlister evaluates vendor capabilities & market performance data to determine who should be listed. Evaluating this data takes considerable time and effort, so the nominal $50 fee covers the cost of the work it takes to curate these lists. If a vendor applies for a Top Vendor list but doesn’t meet the criteria, they are not charged a fee.|
|Who provides reviews of service providers?||Reviews on Shortlister's app are collected from employers and consultants. Service providers are also able to collect reviews from their customers, once they are validated by Shortlister. When a user is logged into the Shortlister app, they can clearly see the source of the review.||Public site reviews are an aggregation of employer, consultant and provider-collected reviews. There is no way for public site visitors to differentiate the source of the review.|
|Do service providers see information and reviews put in the site by your users?||Service providers cannot see the information put in by Shortlister's consultant and employer users.||Service providers can see information that was collected from their own clients.|