Respecting employee rights is a key part of upholding integrity at work.
However, when workers want to protect themselves, and companies want to protect their business, a conflict of interest is bound to arise.
For employers, even a single incident can devastate years of reputation-building and expose them to costly liabilities. Therefore, they have a legitimate right to investigate if the situation threatens their business operation or brand reputation.
However, the company’s interest shouldn’t come at the expense of worker protection.
For employees, these investigations can expose an inherent power imbalance and vulnerability.
Incomplete information or biased complaints can threaten careers, and those who raise concerns or assist in investigations may suffer subtle retribution despite company policies.
With reasonable arguments on both sides, the solution requires investigation frameworks that acknowledge both realities.
Employer interests must be balanced against employee rights to privacy, fair treatment, and protection from retaliation.
Achieving this means having clearly defined policies, well-trained HR professionals, and strong oversight mechanisms.
“In my experience, HR investigations have to be conducted with a bias toward transparency and documentation,” says David Torosyan, HR and Payroll Manager at J&Y Law, emphasizing that the stakes are even higher for protected classes.
“Employers should avoid shortcuts and ensure all decisions are backed by clear, non-discriminatory reasoning and consistent processes.”
When such balance is maintained, a fair and transparent investigation respects corporate integrity while effectively addressing issues and preserving employee trust.