Milu is a care team & AI engine which identifies ways to improve healthcare quality and value, in real time.
Milu helps patients get access to high quality healthcare options and improve outcomes by proactively identifying care gaps, medication issues, and other barriers to getting great care. Milu’s care team of pharmacists and nurses connects to employees’ health records, with employee authorization, and monitors clinical activity in real time to identify when members may need support.
Milu’s platform combines secure AI technology with a virtual care team of nurses and pharmacists. Together, they review real-time clinical data to identify gaps in care, prevent avoidable issues, support medication safety, and help members take the next best step in their healthcare journey.
When Milu identifies a care gap or clinical opportunity, the care team can reach out to the member by text, email, or phone. This allows Milu to engage employees at the moments that matter, rather than waiting for delayed claims data or relying on members to navigate the healthcare system on their own.