Torchlight

Torchlight Info & Features

Torchlight is a full-continuum caregiver support solution with a web-based/mobile optimized platform at its core, coupled with live expert advising delivered by top national specialists across all caregiving disciplines from birth through end of life.
The solution consists of a proven set of engagement tools (e.g. webinars, podcasts, etc.) on modern topics with wide appeal such as senior scams, managing screen time, etc., and traditional “Caregiving 1.0” challenges, which drive employee families to start or continue on their journey through... the platform.

Upon login, from any device at any time, Torchlight personalizes the user experience, depending on responses to a digital intake, its recommendation engine populating and contextualizing a dashboard with appropriate tools, tutorials and daily management features for storing, organizing, and sharing highly curated critical information.
Depending on how users prefer to navigate, Torchlight directs users to options for self-help and/or live hand-holding, accommodating all caregiver personas and use cases across the multigenerational workforce.

Through its data-centric approach, Torchlight lends unprecedented insight into population needs through back-end data, also available for performance measurement and for benchmarking and family benefit investment planning, elevating a typically tactical point solution to a strategic asset for HR/Benefits professionals.