Benefit Communications Inc. (BCI)

Full-Spectrum Benefits Administration via the proprietary ElectBenefits SaaS platform, designed to support both standard and complex benefit structures including issue-age products and permanent product stacking.
HCM and ERP Integration Specialty Practice with deep expertise across Workday, UKG, Oracle, and enterprise payroll systems.
Comprehensive service menu with 40+ benefit services deployable as a full stack or à la carte, including COBRA, ACA, dependent audits, billing, payroll synchronization, QLE management, employee communications, and reporting.
Live co-browsing embedded directly into enrollment workflows, allowing authorized support staff to join employee sessions in real time and see exactly what the employee sees without screen-sharing friction.
Privacy-safe session recording for every enrollment, with automatic redaction of sensitive data such as health surveys and protected fields, enabling QA, dispute resolution, and experience optimization.
Past, present, and future benefits comparison view
Logic-driven dynamic rosters that replace static reports and manual list management. Rosters auto-update as data changes and serve as launch points for enrollment actions, communications, and support workflows.
Advanced filtering by employment status, hire date, pay type, enrollment status, and event type such as new hire, annual enrollment, or QLE.