Businessolver is a benefits technology solution with a configurable, secure Software as a Service platform and a culture of service.
Businessolver was launched in 1998 to assist clients in the day-to-day challenges of human resources. After seeing the waste, inefficiencies, and inaccuracies produced by paper-based employee benefits systems, Businessolver expanded its online services to include the web-based benefits platform, Benefitsolver, which was launched in 2000.
Businessolver’s core service is benefits technology services (online enrollment and eligibility) which includes, but is not limited to, employee self-service (new hire, annual enrollment, life events, etc.); administrator access; reporting tools; employee data management tools; and file feeds to carriers, TPAs and payroll/HRIS systems.
We also offer a full suite of benefits administration services including: billing and financial reporting, Service Center, COBRA administration, fulfillment, communication strategy and design, status verification (including dependent verification, life event verification, and EOI processing), retiree and leave of absence direct billing, spending account administration, condolence administration, QMCSO qualification and administration, and a toolset to support the major components of ACA (hours tracking and eligibility, 1094/1095 storage, transmittal and fulfillment, and exchange notice distribution).
At Businessolver, the key to delighting our clients is to start with delighting our employees. We are one team. We strive to create a fun, empathetic culture that focuses on people and emphasizes living our Core Values: Perform, Engage, Innovate, and Give Back.
Businessolver is at the forefront of innovation within the benefits landscape. We invest daily in the future of our technology. We bring new intelligent applications to benefits administration, including our personal benefits assistant—Sofia—and instant verification. We create new ways to reduce manual processes, create efficiencies, and lower the risk of error by using AI to automate. We continually invest 25% of our revenue back into our system to deliver technology that innovates and leads the way.
One team. One vision. One goal. You gain peace of mind and confidence working with a partner who has a long-term focus for benefits administration, which is our sole business.
We’re in it together. We focus on quality because we never take for granted the fact we serve real people. Quality at Businessolver means ongoing, stringent validation throughout the client lifecycle, beginning with onboarding and continuing throughout the relationship.
- HR TECH
- ACA Reporting Software
- ACA Tracking
- ACA Reporting Services
- Benefits Administration Solution Companies
- Benefits Decision Support
- HSA Administrators
Service Overview 2019.pdf
You must be a registered user of Shortlister to access this
information. Click below to register and download these materials.
You must be a registered user of Shortlister to access this
information. Click below to register and see this vendor’s clients.
will be in touch to provide pricing info shortly. They may need more specific information about the program you’re looking for, so that they can provide pricing on the most appropriate features and components.
Public vs. Private: How Shortlister Gets Paid
|Shortlister Public Site
|Who can Access Shortlister?||Versions of the Shortlister app are available for employers and benefits consultants to access detailed information on service providers and issue RFPs.||Anyone can access the basic vendor data listed on the Shortlister public site, free of charge.|
|Do employer & consultant users pay to access Shortlister?||Yes – There is a monthly subscription fee||No – Shortlister's public site has tens of thousands of visitors per month that are researching vendors. They do not pay to access this basic vendor data.|
|Do service providers pay to be listed?||No – Service providers can enroll on the Shortlister app for free.||No – Service Providers do not pay to be listed on the Shortlister public site.|
|Can service providers pay to improve their position?||No – The Shortlister app's matching algorithm is completely neutral & unbiased. It matches employer & consultant users with service providers based on how closely the buyers requirements match the service provider's capabilities.||Yes – ONLY on Shortlister's public site. Service providers can bid to show up higher on listing pages. This is how Shortlister is compensated for the substantial effort it takes to curate this pages and vet vendor data.|
|What if a service provider doesn't pay Shortlister?||Nothing – Service providers don't pay a fee to participate on the Shortlister app and are matched based on how well their capabilities align with a buyer's demographics and needs.||Service providers will still be listed on the pages for the services they provide, they will just be listed below those that have bid to list higher on that particular product page.|
|What about the Top Vendor lists at the top of the product listing pages? Is there a fee to be listed?||Not Applicable – The Shortlister app doesn't display Top Vendor lists because the algorithm generates a custom list based on the customer's needs.||Yes - There is a nominal fee of $50 per quarter that's charged if a service provider is approved for a Top Vendor list. Shortlister evaluates vendor capabilities & market performance data to determine who should be listed. Evaluating this data takes considerable time and effort, so the nominal $50 fee covers the cost of the work it takes to curate these lists. If a vendor applies for a Top Vendor list but doesn’t meet the criteria, they are not charged a fee.|
|Who provides reviews of service providers?||Reviews on Shortlister's app are collected from employers and consultants. Service providers are also able to collect reviews from their customers, once they are validated by Shortlister. When a user is logged into the Shortlister app, they can clearly see the source of the review.||Public site reviews are an aggregation of employer, consultant and provider-collected reviews. There is no way for public site visitors to differentiate the source of the review.|
|Do service providers see information and reviews put in the site by your users?||Service providers cannot see the information put in by Shortlister's consultant and employer users.||Service providers can see information that was collected from their own clients.|