CarefulServices, Inc

Careful Services BPO is a minority-owned, U.S.-managed nearshore outsourcing provider delivering contact center, administrative, and technical support from Montego Bay, Jamaica. We help organizations in healthcare, insurance, fintech, and retail improve service quality while reducing operational costs by up to 60%.

Our HIPAA-trained agents specialize in customer experience, healthcare benefits administration (FSA/HSA), billing, data entry, and Tier 1 technical support. Backed by strong compliance and quality controls, Careful Services offers flexible seat models (15–100+ agents) that scale with client demand.

Careful Services operates in partnership with NzingaNet, Inc., an active U.S. Department of the Interior contractor, combining government-grade compliance with nearshore efficiency.

Because we care about your business.