FirstCall EAP vs Journey

Compare and evaluate FirstCall EAP vs Journey based on data from reviews, publicly available sources, and thousands of searches run on Shortlister’s app sign up for a free account.

FirstCall EAP offers Employee Assistance Programs, Behavioral Health Access & Treatment , Patient Advocacy to companies with 75,000 employees. Journey offers Employee Assistance Programs, Well-being Education & Content, Behavioral Health Access & Treatment to companies with 2,100,000 employees.

The information in these side-by-side comparisons can be used to help your company make the best choice for its employees.

FirstCall EAP

Reviews pending

Journey

Reviews pending

Product Description

FirstCall EAP

-

Journey

Journey Proactive EAP transforms workplace mental health through a proactive, inclusive, and personalized approach that drives better outcomes for employees... Show More

Min. Group Size

FirstCall EAP

50 eligible

Journey

1,000 eligible

Lives Serviced

FirstCall EAP

1,000

Journey

550,000

Product Specific Features

FirstCall EAP

Not offered

Mindfulness coaching

Not offered

Life coaching

Not offered

Fitness for duty assessments

Not offered

Threat of violence consultation

Not offered

Quarterly reporting and analytics

Not offered

Benefit utilization support

Not offered

Worldwide access to EAP services

Not offered

Connections to local agencies

Not offered

24-hour access to counselors

Not offered

Consultation within 24 hours

Not offered

Dedicated account manager

Not offered

Scheduling assistance

Not offered

Medical cost reduction guarantee

Not offered

Follow-up within 72 hours of treatment

Journey

✓

Mindfulness coaching

✓

Life coaching

✓

Fitness for duty assessments

✓

Threat of violence consultation

✓

Quarterly reporting and analytics

✓

Benefit utilization support

✓

Worldwide access to EAP services

✓

Connections to local agencies

✓

24-hour access to counselors

✓

Consultation within 24 hours

✓

Dedicated account manager

✓

Scheduling assistance

✓

Medical cost reduction guarantee

✓

Follow-up within 72 hours of treatment

Features

FirstCall EAP

Journey

✓

Global Capabilities

✓

iOS Native Application

✓

Android Native Application

✓

Responsive Design

✓

GDPR Compliant

✓

SSAE 18 / SOC Audit(s) Performed

✓

NCQA Accredited / Certified

✓

3rd Party Integrations

Official Resources

FirstCall EAP

Journey

Media

FirstCall EAP

Journey

About

FirstCall EAP

FIRSTCALL is an innovative, full-service employee assistance organization that offers a wide-range of counseling, wellness, and other services to help... Show More

Journey

Journey Proactive EAP modernizes workplace mental health. Unlike traditional, reactive programs, Journey engages ~30 % of employees—10× the industry norm—through... Show More

Founded

FirstCall EAP

1987

Journey

March 2015

Location

FirstCall EAP

Bryn Mawr, PA

Journey

New York City

Employees

FirstCall EAP

25

Journey

30

Funding Summary

FirstCall EAP

Not Provided

Journey

Not Provided

Website

Reviews

FirstCall EAP

0.0 (0)

Journey

0.0 (0)

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