Journey Proactive EAP modernizes workplace mental health. Unlike traditional, reactive programs, Journey engages ~30 % of employees—10× the industry norm—through daily nudges, on-demand content, and rapid access to master’s-level clinicians (<3-day wait vs. 21-day U.S. average).
The platform embeds into workstreams—web, mobile, Slack, Teams, Zoom, email, calendar, breakout room and factory punch clock—so care appears in the flow of work, for any kind of work. AI-driven personalization tailors resources by job type, life stage, race, and gender. Journey’s 75,000-clinician network spans 190 countries, supports 100+ languages, and is 40 % BIPOC and 12 % LGBTQ+, ensuring cultural fit.
Fortune 500 customers such as BD, Regeneron, Micron and institutes like Georgetown University report higher productivity, lower stress, and 10× ROI through reduced medical claims and absenteeism. By moving from “call us when you’re in crisis” to “support every day,” Journey turns mental health into a strategic advantage, not a check-the-box benefit.
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