FirstCall EAP vs Optum

Compare and evaluate FirstCall EAP vs Optum based on data from reviews, publicly available sources, and thousands of searches run on Shortlister’s app sign up for a free account.

FirstCall EAP offers Employee Assistance Programs, Behavioral Health Access & Treatment , Patient Advocacy to companies with 75,000 employees. Optum offers Employee Assistance Programs, Health Savings Account (HSA), Fitness Center Management to companies with 0 employees.

The information in these side-by-side comparisons can be used to help your company make the best choice for its employees.

FirstCall EAP

FirstCall EAP

Reviews pending

Product Description

FirstCall EAP

-

Optum

-

Min. Group Size

FirstCall EAP

50 eligible

Optum

-

Lives Serviced

FirstCall EAP

1,000

Optum

-

Product Specific Features

FirstCall EAP

Not offered

Mindfulness coaching

Not offered

Life coaching

Not offered

Fitness for duty assessments

Not offered

Threat of violence consultation

Not offered

Quarterly reporting and analytics

Not offered

Benefit utilization support

Not offered

Worldwide access to EAP services

Not offered

Connections to local agencies

Not offered

24-hour access to counselors

Not offered

Consultation within 24 hours

Not offered

Dedicated account manager

Not offered

Scheduling assistance

Not offered

Medical cost reduction guarantee

Not offered

Follow-up within 72 hours of treatment

Optum

✓

Mindfulness coaching

✓

Life coaching

✓

Fitness for duty assessments

✓

Threat of violence consultation

✓

Quarterly reporting and analytics

✓

Benefit utilization support

✓

Worldwide access to EAP services

✓

Connections to local agencies

✓

24-hour access to counselors

✓

Consultation within 24 hours

✓

Dedicated account manager

✓

Scheduling assistance

Not offered

Medical cost reduction guarantee

✓

Follow-up within 72 hours of treatment

Features

FirstCall EAP

Optum

✓

Global Capabilities

✓

iOS Native Application

✓

Android Native Application

✓

Responsive Design

✓

GDPR Compliant

✓

SSAE 18 / SOC Audit(s) Performed

✓

NCQA Accredited / Certified

✓

URAC Accredited

✓

3rd Party Integrations

Official Resources

FirstCall EAP

Optum

Media

FirstCall EAP

Optum

About

FirstCall EAP

FIRSTCALL is an innovative, full-service employee assistance organization that offers a wide-range of counseling, wellness, and other services to help... Show More

Optum

Optum is a leading health services and innovation company on a mission to improve the lives and well-being of the... Show More

Founded

FirstCall EAP

1987

Optum

1985

Location

FirstCall EAP

Bryn Mawr, PA

Optum

Eden Prairie, Minnesota

Employees

FirstCall EAP

25

Optum

Funding Summary

FirstCall EAP

Not Provided

Optum

None

Website

Reviews

FirstCall EAP

0.0 (0)

Optum

3.9 (14)

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