CASTLIGHT HEALTH - Meet A Vendor
Shortlister hosted Jeff Woodfin, Regional Director, and Leslie Esch, Sr. Solutions Consultant at Castlight Health, to share how Castlight Health’s navigation solution helps employers significantly reduce healthcare costs and maximize ROI.
ABOUT CASTLIGHT HEALTH
Castlight is on a mission to make it as easy as humanly possible for individuals to navigate the healthcare system and live happier, healthier, more productive lives. Castlight does this by providing a health navigation platform that guides members to high-value providers and digital benefit programs, leveraging a coordinated high-tech, high-touch approach.
Castlight transforms employee benefits into a deeply personalized, simple, and guided experience, empowering better-informed patient decisions to unlock better healthcare outcomes and maximize return on healthcare investments.
CASTLIGHT INNOVATION SPOTLIGHTS
Castlight is a strategic partner in accelerating innovation and aligning benefits strategies for years to come. They manage to do that by:
Powering High Touch with High Tech
With Castlight members get an app in their pocket and a care guide in their corner. That helps employers to:
- Increase Engagement
- Shorten path from sick to well
- Bend the cost curve
Tackling Social Determinants of Health (SDoH)
Studies have shown that SDoH influence up to 80% of health outcomes. Castlight’s approach identifies and communicates with vulnerable populations to connect them with care and resources.
- Match national geospatial data on income, race, and access to food and healthcare to member claims data and self-reported health status.
- Identify members that have an opportunity to improve health including those who are missing key healthcare services, inappropriately utilizing care, or have chronic conditions, or have self-reported barriers to care.
- Enable Care Guides to provide warm hand-offs to local resources and employer-sponsored programs, with a focus on closing gaps in care and addressing member priorities.
Exceeding Compliance: TiC and No Surprises Act
- Health Plan Relationships- Mature price data pipelines and automation driving exact pricing from the source
- Experience with Complexity – Mature price data pipelines and automation driving exact pricing from the source
- Driving Real Behavior Change
- Quality, episode efficiency, convenience, user ratings
- Pre-mapped natural language search
- Personalization to drive use of transparency
- Steerage to integrated programs
DRIVING VALIDATED OUTCOMES FOR EMPLOYERS AND MEMBERS
Reaching your members
- 67% Average Castlight registration
- 4.7 out of 5 app store review
- 30% Increased engagement with the addition of high touch
Supercharging program engagement
Castlight helps employers maximize the investment of their full benefits package, including increased utilization of condition-specific programs available to employees.
Bending the cost curve
A matched cohort analysis conducted by a third-party actuarial firm validates that employers can expect significant savings with Castlight’s Navigation solution. Employers saw a 9.1% reduction in the year-over-year medical spend trend.
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