Our solution offers a single point of entry for healthcare, making it easy to access, understand, and use, while maintaining relationships with carriers. It is an easy-to-implement "overlay" solution that addresses all healthcare-related clinical, administrative, and financial needs. Our platform is designed to deliver high-quality healthcare outcomes and a wide range of concierge-level support to modern patients who seek greater and more sophisticated services that meet their diverse needs:
• Powerful digital tools: These tools put members' healthcare at their fingertips, using AI and predictive modeling to surface relevant and timely suggestions.
• High-quality provider referrals: Our self-service Match Platform optimizes the quality of your networks by matching members to providers best suited to address their clinical needs.
Intelligent benefits routing: This feature surfaces clinically appropriate programs within the benefits ecosystem.
• Financial toolkit: This tool educates members about the relative costs of care, personalized to their plan specifics.
• Clinician-led Care Team: This team is focused on improving the quality of care, accessibility, and health literacy. It provides education on care options and resources, handling administrative paperwork, such as disputes and appeals, clarifying EOBs and correcting coding or processing errors, and coordinating care logistics, such as transportation assistance or scheduling appointments.