Rightway’s human-led clinical care navigation solution guides over one million members to the highest-quality care by inserting clinicians into the member care journey. Powerful technology enables personalized and proactive clinical support at a fraction of the cost of other solutions and is proven to lower healthcare costs by 15%.
Rightway works with benefits leaders to identify top healthcare-related objectives for their population and helps them control how their members use healthcare. Our live guides deliver care decision support, benefits education, steerage to high-quality providers, and billing advocacy. By providing complete healthcare support for members, Rightway helps benefits leaders shift time to key objectives and meet their benefits goals.
Members can easily access clinical guidance using Rightway's modern mobile and web app. Clinicians proactively support high-risk members, help with complex requests, and follow up with members to ensure all questions are answered. They don't just tell the member what to do, they take the work off their plate, resulting in a +72 member NPS.
Companies choose Rightway for its ability to decrease healthcare costs, provide a best-in-class member experience, and help them meet their benefits goals.
For more information, visit www.rightwayhealthcare.com.
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