Enrollment is the most consequential benefits decision employees make all year, and most make it with no support. They default to last year's plan, over-insure, or miss that a spouse's plan fits better. 53% end up regretting the choice, and the savings you built into plan design never materialize.
Enrollment Decision Support fixes that. JoyAI calculates each employee's total annual cost across every plan and highlights the best match with a clear rationale. HR uploads benefit guides and sets rules like spousal steerage or tobacco surcharges in a few clicks. Unlike other tools, EDS doesn't go dark when open enrollment closes; what it captures feeds personalized, multilingual guidance all year. Employees enroll confidently, and your plan finally performs.