Meet a Vendor

Journey – Meet a Vendor

Journey is a proactive mental health company designed to engage all employees and keep them mentally and emotionally healthy.

In This Post:

Stephen Sokoler

Stephen Sokoler

Chief Executive Officer and Founder

Last week we had the privilege of hosting Journey’s Chief Executive Officer and Founder, Stephen Sokoler, for an enlightening webinar session.

Stephen delved into Journey’s groundbreaking Proactive Mental Health Model, which streamlines care delivery, enhances clinical outcomes, and optimizes budget allocation.

The workplace is undergoing its most significant transformation ever

In 2024, workforces are more global than ever – remote work, labor shortages, new markets, and an all-time high in mental health needs worldwide. The traditional solutions aren’t working anymore.

HR benefits leaders and trusted consultants are seeking to harmonize their mental health benefits in support of their global workforces. Rolling out mental health programs that balance accessibility, inclusion, and clinical efficacy while minding the budget is no small feat.

About Journey

Journey is shifting the way modern companies prioritize mental health. Their proactive, inclusive tools engage employees on a daily basis, and help to create a thriving culture where employees feel seen, cared for, and supported. Journey helps companies to proactively keep their employees mentally and emotionally healthy, by focusing on inclusivity and high engagement.

Currently collaborating with over 2000 health plan and employer partners, Ovia Health has assisted 18 million family journeys to date.

Introducing Journey

The distinctiveness of Journey's proactive EAP

  • Proactive Engagement: Achieving a remarkable 30% monthly engagement, Journey’s approach surpasses traditional EAP standards by tenfold. Moreover, an impressive 88% of members witness clinical improvements, a testament to the efficacy of their model.
  • Unparalleled Support: Journey offers round-the-clock access to master-level clinicians, with an average wait time of just three days for therapy sessions, significantly outperforming national averages.
  • Global Reach and Inclusivity: With coverage spanning 190 countries and support for over 100 languages, Journey ensures accessibility and cultural sensitivity. Furthermore, their provider network boasts 40% diversity and 12% LGBTQ+ representation in the US.
  • Cost Efficiency: Delivering at $2-5 PEPM, Journey’s offering presents a cost-effective alternative, slashing expenses by 80% compared to conventional digital EAPs.

Comprehensive care spectrum

Journey offers proactive and personalized end-to-end support for their members and their loved ones, including: 

  • Proactive digital tools
  • Work-life support
  • Live group coaching classes
  • In-person and virtual therapy
  • Health plan coordination
  • Medication coordination
  • Specialized care
  • 24/7 crisis support and CISM
  • Crisis follow-up and case management

Engage every employee, every day

Journey’s innovative employee engagement program is designed to help your team members live happier, healthier, and less stressed lives.

Their solutions include:

  • Proactive tools that meet employees where they are: mobile app, email newsletter, calendar integration, text messaging, web portal, zoom and Teams apps, break room app, Slack, and Teams channel (coming soon).

  • Robust, diverse provider network
    – 75,000 Global Providers diverse across race, age, gender, sexual orientation, specialty areas, language, location, culture and more 
    – Three-Tier Approach that Ensures Timely Appointments
    – Comprehensive Work-Life Support that helps employees address a wide range of personal and family issues including legal, financial and more.
  • Additional EAP components
    – HR and business partner support with 24/7 consultation, intervention and formal/informal referrals.
    – Critical incident response
    • Unlimited 24/7 response 
    • Onsite in <2 hours around the globe

         – Free memberships for all loved ones

  • Robust reporting and strategic planning that help you keep your finger on the pulse of the company’s mental health.

  • Performance guarantee committed to providing measurable results.
happy employees

Exceptional experience and proven cost savings

Across all Journey clients, employees report significant enhancements, such as:

  • 51% reduction in absenteeism (days missed)
  • 97% employee satisfaction score
  • $1,028 savings per engaged employee per year in healthcare cost, turnover and productivity

Start your Journey today!

In celebration of Mental Health Awareness Month, Journey has a special program available through April. Reach out to the Journey team today to discover how their solutions can transform your workplace, empowering your team members to thrive both personally and professionally.

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