Meet a Vendor

Journey – Meet a Vendor

Journey is a proactive mental health company designed to engage all employees.

In This Post:

Stephen Sokoler

Stephen Sokoler

Founder & CEO, Journey

Last week, we were thrilled to welcome Journey back for their second Meet a Vendor webinar. Each session with Journey uncovers fresh insights and innovations in the field of mental health. 

Once again, we had the privilege of hosting Stephen Sokoler, the Founder and CEO of Journey, who showcased how Journey is revolutionizing enterprise mental health care. Their proactive approach ensures rapid access to personalized care and high engagement, all at an affordable price. 

The workplace is undergoing its most significant transformation ever

The workplace is experiencing its most significant transformation ever, driven by several key factors:

• Remote and hybrid work
• Increasing employee expectations
• Generational diversity
• Social and political climate
• Diversity, equity, and inclusion
• Artificial intelligence
• Rising inflation and healthcare costs

Traditional solutions are no longer effective:

Low Engagement: Average Employee Assistance Program (EAP) engagement is just 3%.

Poor Employee Experience:
• The average time to speak with a therapist is 21 days
• Lacks critical DEI elements

Reactive, Firefighting Approach: Harmful for employees and expensive for employers

The Journey proactive EAP difference

Journey is transforming how modern companies prioritize mental health. Their proactive and inclusive tools engage employees daily, fostering a thriving culture where individuals feel acknowledged, valued, and supported. By emphasizing inclusivity and high engagement, Journey helps companies maintain their employees’ mental and emotional well-being proactively.

Journey’s proactive approach drives high engagement and better outcomes

• 30% Monthly Engagement: 10x better than average EAP
• 88% of members see clinical improvement (vs. <50% on Avg^)

Unlimited concierge-level support for employees and HR

• 24/7 immediate access to a masters-level clinician
• 3-day average time to speak with a therapist (vs. Avg. of 21 Days)

Global offering rooted in diversity and inclusivity

• 190 countries covered and 100+ languages for therapy
• 27 languages on the global app and website
• 40% providers of color and 12% LGBTQ+ providers

Delivered at $2-4 PEPM, 80% less than current digital EAPs

Journey spectrum of care

Customized engagement strategy

Journey’s proprietary design process develops a customized engagement strategy tailored to your unique needs, considering:

• Culture and values
• Corporate priorities
• Benefits ecosystem
• Diversity, equity, inclusion, and belonging
• Corporate calendar and systems
• Employee lifecycle
• Personas and demographics
• Employee resource groups

The result: A remarkable 46% monthly engagement rate.

Robust, diverse provider network

75,000 Global Providers

  • Diverse across race, age, gender, sexual orientation, specialty areas, language, location, culture and more 

A three-tier approach ensures timely appointments

  • In-house clinicians
  • Preferred provider network
  • Global network

Comprehensive Work-Life Support

  • Help employees address a wide range of personal and family issues, including legal, financial, and more

Additional EAP components

HR and business partner support
• 24/7 consultation, intervention and formal/informal referrals

Critical incident response
• Unlimited 24/7 response
• Onsite in <2 hours around the globe

Free memberships for all loved ones
• Family, roommates, significant others and more

Exceptional experience and proven cost savings

  • 51% Reduction in absenteeism: Fewer days missed
  • 97% Employee satisfaction: High approval ratings from employees
  • $1,028 Savings per engaged employee per year: Reduced healthcare costs, lower turnover, and increased productivity

Get in touch with Journey today!

Journey is shifting the way modern companies prioritize mental health. Their proactive, inclusive tools engage employees on a daily basis and help to create a thriving culture where employees feel seen, cared for, and supported.

Reach out to the Journey team today to discover how their solutions can transform your workplace, empowering your team members to thrive both personally and professionally.

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