MYgroup is an independent, clinically-led employee assistance program (EAP) provider serving corporations, government agencies, higher education, healthcare systems, nonprofits, and membership organizations. Founded in 1987 and headquartered in Charlotte, North Carolina, MYgroup draws on 55,000+ providers worldwide in 140+ languages.
MYgroup offers five programs: the EAP, student assistance program (SAP), first responder assistance program (FRAP), member assistance program (MAP), and healthcare assistance program (HAP). Participants have 24/7/365 access to licensed clinicians for concerns from stress and grief to mental health and substance use. Counseling is available in person, virtually, by phone, or chat, and a clinical care partner guides each participant from provider match through resolution.
Every client organization receives a dedicated account manager, unlimited management consultations, formal referrals, and on-site critical incident response. Consulting services are available for training, leadership development, coaching, and assessments. Brokers work with a dedicated account executive who customizes proposals for each client.
MYgroup maintains a 95% client retention rate, with 19% of clients partnering for 15+ years. Results include 92% participant satisfaction, an 80% resolution rate, and 43% fewer missed work hours.
MYgroup offers real people supporting real people, with concierge-style care without the concierge price tag. See why MYgroup is My People Partner at mygroup.com.
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