Sharecare provides live benefits navigation advocates for healthcare guidance and navigation support, along with clinical advocates for complex care needs. Services include member onboarding, benefits education, provider search, claims support, spending account assistance, preauthorization status, appeals guidance, and coordination with health plan functions. Members can also access benefits, claims, provider search tools, and account information through a digital platform. Advocates deliver personalized care guidance during interactions and connect members to clinical support when appropriate, helping simplify healthcare and reduce member effort.