Sun Life Health Navigator

Health Navigator, powered by PinnacleCare provides care navigation and health advisory solutions to employers for their employee population and their dependents. By adding Health Navigator services to your current employee benefits, you can provide your employees with personal support when making the right decision matters. Sun Life has always been there to provide financial protection from high-cost claims, but we wanted to be able to do more to help members with the healthcare journey to have a positive impact on health outcomes and employee experience. Health Navigator does just that!

By providing hands on support for anything from a routine appointment to navigating access to top
specialists for complicated medical diagnoses, the team of care advisors is there to both reduce stress and make the healthcare experience less complicated. Health advocacy and care navigation is provided through:
• Connecting with specialists who can provide expert opinions
• Treatment decision support to ensure the right treatment plan is in place to improve health outcomes for the member
• Facilitated access to top medical experts for a better member experience from scheduling to recovery