TouchCare

TouchCare is a leading healthcare navigation and benefits concierge company dedicated to helping employees and their families make smarter, more confident healthcare decisions. We simplify the complexity of the healthcare system by guiding members through everything from provider searches and cost estimates to billing support, open enrollment, and Medicare navigation.

By combining compassionate support with deep expertise, TouchCare empowers members to maximize the value of their benefits, save money, and reduce stress. Employers and brokers benefit from higher engagement, improved satisfaction, and lower healthcare costs. Our programs span across benefits navigation, billing resolution, provider and cost transparency, Medicare guidance, mental health support, prescription savings, leave of absence coordination, and innovative funding solutions for high-cost care.

With a best-in-class Net Promoter Score and exceptional member satisfaction, TouchCare goes beyond generic support, delivering a high-touch, trusted experience that improves the way people interact with healthcare and benefits.