VITAL WorkLife

Integrated behavioral health support available 24/7/365 — connecting healthcare employees and their household members to licensed counselors & coaches via app, web, phone, and in-person. Access to nearly 75,000 counselors & coaches nationwide, with care navigation support.
Clinical support is delivered by professionals with deep healthcare backgrounds who understand the unique pressures of clinical environments — including second victim syndrome, moral injury, ethical distress, and career-threatening performance concerns that general behavioral health programs are not equipped to address.
9 out of 10 cases are fully resolved within the EAP. For cases requiring higher levels of care, VITAL WorkLife provides structured referral pathways & care navigation to ensure continuity of support.